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Order Questions

How do I order?

Please take your required items to your cart and proceed to checkout, then you'll be given shipping options and payment methods to choose.


WHERE IS MY ORDER?

Once we receive your order, it is processed to dispatch for shipment. Order confirmation will be sent once your order is made and tracking information will be followed once shipped.
 
 

WHERE IS YOUR BUSINESS LOCATED?

 Our business is located in Seoul, South Korea.
 
 

I HAVE STILL NOT RECEIVED MY ORDER

If you have not received your package within the promised lead time of shipment, customs may have intercepted your package. You will need to contact your local post office with your tracking number and inquire about the parcel status.
 
 

I CAN'T FIND THE TRACKING NUMBER FROM MY ORDER

 All tracking numbers are sent via your registered email with confirmation of shipment.
Please carefully check your email again and get back to us if it still can't be found.