RETURN QUESTIONS
I'VE RECEIVED WRONG, INCORRECT, BROKEN, DEFECTIVE, OR DAMAGED ITEMS
If your received items appears to be faulty or not as described, please contact us within 7 days of arrival. info@hyosungwholesale.com
Our service agent will respond to your return request as soon as possible.
I WANT TO RETURN OR EXCHANGE THE PARTS I'VE PURCHASED
Please check if you agree to our policy and meet all the criteria listed below.
1. It has not past more than 30 days from the date of arrival.
2. Has not been opened or fitted and is in brand new condition sealed with original packaging
3. Shipping fees are not refundable for the wrong purchased item
4. Shipping fees are chargeable to the exchanged item
I WANT TO CHANGE/CANCEL MY ORDER
We accept order cancellations and change of mind returns. Due to the costs involved with processing returns and cancellations, 20% re-stocking/cancellation fee and return shipping fee will apply for change of mind returns and order cancellations.
To return a product, contact us via our email address below,
info@hyosungwholesale.com
For a change-of-mind return, returned product must:
1. Include all parts originally provided
2. In its original packaging
3. No physical damage